Frequently Asked Questions


How do I sign up for a MyWellSpan account

If you don't have an activation code, you can request an account online. To create your account online:

  1. Go to, click Sign Up Now in the New User? section.
  2. Click Sign Up Online.

You can also call MyWellSpan support at (866) 638-1842 or use the chat feature on

How do I log in to my Wellness site with MyWellSpan

  1. Access the login on the WellSpan Wellness Services homepage.
  2. Enter your MyWellSpan username and password.
  3. Click Log in with MyWellSpan.

What if I forget my MyWellSpan ID or password?

You can use the below links. There are also forgot username and password links on the homepage below the login.

You will be prompted to answer some security questions to verify your identity. If you are still having trouble logging in, please call (866) 638-1842.